*Emotional Intelligence: the ability to monitor one’s and other’s feelings and motives and use this to guide thinking and action.
We help brands uncover powerful emotional connections
We deliver clear, fast, shareable insight
For impactful branding, communication & innovation
We combine emotional intelligence* with the latest technology and research thinking to build stronger relationships between brands and consumers
A Philosophy graduate with 20yrs in international research and board director at 4 agencies, Toby brings confidence and 'know how' to any research project. He’s run dinner party groups with Hi-Net consumers and explored the lives of the long-term unemployed. He thrives in creative workshop environments. Toby is also our ‘experts’ expert with a proven approach that unpacks the professional ego vs the individual beneath the white coat.
Our in-house psychotherapist and organisational change consultant. She mixes commercial know-how with deep psychological knowledge to bridge divides - between consumers and brands, employees and organisations. Esther’s approach infuses our projects with new thinking on how the 'human condition' copes and collides with our complex, changing world. This is frequently where we uncover new ways for brands to connect with consumers.
Nick started out as an Organisational Psychologist specialising in team creativity & innovation before transferring his skills to research. Over 20 years, he’s applied cutting edge thinking & techniques with consumers, experts & employees to develop successful communication, branding, NPD & teams for clients & creative agencies around the world.